*,:before,:after{box-sizing:border-box;margin:0;padding:0}:root{--navy:#0a2342;--orange:#ff6b00;--bg:#0f1724;--surface:#13202f;--card:#182534;--border:#1e3a5f;--text:#e8edf2;--muted:#8a9bb0;--green:#2ecc71;--red:#e74c3c;--blue:#3498db;--sidebar:220px}body{background:var(--bg);color:var(--text);font-family:Inter,system-ui,-apple-system,sans-serif;font-size:13px;line-height:1.5}.st-layout{height:100vh;display:flex;overflow:hidden}.st-sidebar{width:var(--sidebar);min-width:var(--sidebar);background:var(--navy);z-index:100;border-right:1px solid #1a3055;flex-direction:column;display:flex;position:fixed;top:0;bottom:0;left:0}.st-main{margin-left:var(--sidebar);flex:1;height:100vh;overflow-y:auto}.st-sidebar-header{border-bottom:1px solid #1a3055;align-items:center;gap:10px;padding:18px 16px 14px;display:flex}.st-logo-icon{font-size:24px}.st-logo-name{letter-spacing:.5px;color:#fff;font-size:15px;font-weight:700}.st-logo-sub{color:var(--orange);letter-spacing:2px;font-size:10px;font-weight:600}.st-nav{flex:1;padding:8px 0;overflow-y:auto}.st-nav-link{color:var(--muted);border-left:3px solid #0000;align-items:center;gap:10px;padding:9px 16px;font-size:13px;text-decoration:none;transition:all .15s;display:flex}.st-nav-link:hover{color:var(--text);background:#ffffff0a}.st-nav-link--active{border-left-color:var(--orange);background:#ff6b0014;font-weight:600;color:var(--orange)!important}.st-nav-icon{text-align:center;width:20px;font-size:15px}.st-sidebar-footer{border-top:1px solid #1a3055;justify-content:space-between;align-items:center;gap:8px;padding:12px 14px;display:flex}.st-user-info{min-width:0}.st-user-name{white-space:nowrap;text-overflow:ellipsis;font-size:12px;font-weight:600;overflow:hidden}.st-user-role{color:var(--orange);font-size:10px;font-weight:600}.st-btn-logout{color:var(--muted);cursor:pointer;background:0 0;border:1px solid #1a3055;border-radius:4px;padding:4px 7px;font-size:14px;transition:all .15s}.st-btn-logout:hover{color:var(--red);border-color:var(--red)}.st-page{min-height:100vh;padding:20px 24px}.st-page-header{flex-wrap:wrap;align-items:flex-start;gap:12px;margin-bottom:20px;display:flex}.st-page-title{color:#fff;flex:1;min-width:120px;font-size:20px;font-weight:700}.st-toolbar{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.st-select{background:var(--card);color:var(--text);border:1px solid var(--border);cursor:pointer;border-radius:5px;padding:5px 8px;font-size:12px}.st-input-sm{background:var(--card);color:var(--text);border:1px solid var(--border);border-radius:5px;width:90px;padding:5px 8px;font-size:12px}.st-btn{background:var(--card);color:var(--text);border:1px solid var(--border);cursor:pointer;border-radius:5px;padding:5px 11px;font-size:12px;transition:all .15s}.st-btn:hover{border-color:var(--orange);color:var(--orange)}.st-btn:disabled{opacity:.5;cursor:default}.st-btn--primary{background:var(--orange);color:#fff;border-color:var(--orange)}.st-btn--primary:hover{color:#fff;background:#e55e00;border-color:#e55e00}.st-btn--export{border-color:var(--border);background:#1a3055}.st-btn--ghost{background:0 0}.st-btn--danger{border-color:var(--red);color:var(--red)}.st-btn--danger:hover{background:var(--red);color:#fff}.st-btn--xs{padding:3px 7px;font-size:11px}.st-btn-close{color:var(--muted);cursor:pointer;background:0 0;border:none;margin-left:auto;padding:0 4px;font-size:14px}.st-btn-close:hover{color:var(--text)}.st-loading{text-align:center;color:var(--muted);padding:40px;font-size:13px}.st-empty{color:var(--muted);text-align:center;padding:20px;font-size:12px}.st-empty-page{color:var(--muted);text-align:center;padding:60px;font-size:14px}.st-login-wrap{background:radial-gradient(ellipse at 50% 0%, #1a3055 0%, var(--bg) 70%);justify-content:center;align-items:center;min-height:100vh;display:flex}.st-login-box{background:var(--card);border:1px solid var(--border);border-radius:10px;width:360px;padding:36px 32px;box-shadow:0 20px 60px #00000080}.st-login-logo{align-items:center;gap:10px;margin-bottom:6px;display:flex}.st-logo-text{color:#fff;font-size:20px;font-weight:700}.st-logo-text span{color:var(--orange)}.st-login-sub{color:var(--muted);margin-bottom:24px;font-size:12px}.st-login-form{flex-direction:column;gap:14px;display:flex}.st-field{flex-direction:column;gap:5px;display:flex}.st-field label{color:var(--muted);font-size:11px;font-weight:500}.st-field input{background:var(--surface);color:var(--text);border:1px solid var(--border);border-radius:5px;outline:none;padding:8px 10px;font-size:13px;transition:border .15s}.st-field input:focus{border-color:var(--orange)}.st-field-check{flex-direction:row;align-items:center}.st-field-check label{cursor:pointer;flex-direction:row;align-items:center;gap:6px;display:flex}.st-field-check input[type=checkbox]{width:auto}.st-error{color:var(--red);background:#e74c3c1a;border:1px solid #e74c3c4d;border-radius:4px;padding:8px 10px;font-size:12px}.st-btn-primary{background:var(--orange);color:#fff;cursor:pointer;border:none;border-radius:5px;padding:10px;font-size:13px;font-weight:600;transition:background .15s}.st-btn-primary:hover{background:#e55e00}.st-btn-primary:disabled{opacity:.6;cursor:default}.pp-wrap{flex-direction:column;gap:6px;display:flex}.pp-tabs{flex-wrap:wrap;gap:4px;display:flex}.pp-tab{background:var(--card);color:var(--muted);border:1px solid var(--border);cursor:pointer;border-radius:4px;padding:4px 9px;font-size:11px;transition:all .15s}.pp-tab:hover{color:var(--text);border-color:var(--orange)}.pp-tab--active{background:var(--orange);color:#fff;border-color:var(--orange);font-weight:600}.pp-custom{align-items:center;gap:8px;display:flex}.pp-custom label{color:var(--muted);align-items:center;gap:6px;font-size:11px;display:flex}.pp-custom input[type=date]{background:var(--card);color:var(--text);border:1px solid var(--border);border-radius:4px;padding:4px 7px;font-size:11px}.pp-libelle{color:var(--orange);font-size:11px;font-style:italic}.kpi-grid{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:12px;margin-bottom:16px;display:grid}.kpi-grid--sm{grid-template-columns:repeat(auto-fill,minmax(130px,1fr))}.kpi-card{background:var(--card);border:1px solid var(--border);border-left:3px solid var(--border);border-radius:7px;padding:14px 16px}.kpi-card--blue{border-left-color:var(--blue)}.kpi-card--orange{border-left-color:var(--orange)}.kpi-card--green{border-left-color:var(--green)}.kpi-card--red{border-left-color:var(--red)}.kpi-card--grey{border-left-color:var(--muted)}.kpi-card-header{align-items:center;gap:6px;margin-bottom:6px;display:flex}.kpi-card-icon{font-size:14px}.kpi-card-label{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;font-size:10px;font-weight:500}.kpi-card-value{color:#fff;font-size:24px;font-weight:700;line-height:1.1}.kpi-card-sub{color:var(--muted);margin-top:4px;font-size:10px}.kpi-card-trend{margin-top:4px;font-size:10px}.trend-up{color:var(--green)}.trend-down{color:var(--red)}.sla-gauge-wrap{flex-direction:column;align-items:center;gap:6px;display:flex}.sla-gauge-label{color:var(--muted);font-size:11px}.sla-detail{color:var(--muted);text-align:center;font-size:11px;line-height:1.8}.sla-detail strong{color:var(--text)}.dash-row-2{grid-template-columns:220px 1fr;gap:14px;margin-bottom:14px;display:grid}.dash-row-3{grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px;display:grid}.dash-card{background:var(--card);border:1px solid var(--border);border-radius:8px;flex-direction:column;gap:10px;padding:16px;display:flex}.dash-card--sla{justify-content:center;align-items:center}.dash-card-title{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;align-items:center;gap:8px;font-size:12px;font-weight:600;display:flex}.st-table-wrap{overflow-x:auto}.st-table{border-collapse:collapse;width:100%;font-size:12px}.st-table th{color:var(--muted);text-transform:uppercase;letter-spacing:.5px;text-align:left;border-bottom:1px solid var(--border);white-space:nowrap;background:#0d1b2a;padding:8px 10px;font-size:10px}.st-table td{color:var(--text);vertical-align:middle;border-bottom:1px solid #111d2b;padding:7px 10px}.st-table--hover tbody tr:hover{background:#ff6b000a}.st-table--dense td{padding:5px 8px}.tr-selected{background:#ff6b0014!important}.td-mono{font-family:Courier New,monospace;font-size:11px}.td-red{color:var(--red)}.td-empty{text-align:center;color:var(--muted);padding:20px!important}.badge{letter-spacing:.3px;border-radius:10px;padding:2px 7px;font-size:10px;font-weight:600;display:inline-block}.badge--green{color:var(--green);background:#2ecc7126}.badge--orange{color:var(--orange);background:#ff6b0026}.badge--red{color:var(--red);background:#e74c3c26}.badge--blue{color:var(--blue);background:#3498db26}.badge--grey{color:var(--muted);background:#8a9bb026}.rank{width:20px;height:20px;color:var(--muted);background:#1e3a5f;border-radius:50%;justify-content:center;align-items:center;font-size:10px;font-weight:700;display:inline-flex}.rank-1{color:#fff;background:#c9a227}.rank-2{color:#fff;background:#8c9198}.rank-3{color:#fff;background:sienna}.st-pagination{flex-wrap:wrap;align-items:center;gap:4px;padding:10px 4px;display:flex}.pg-btn{background:var(--card);color:var(--muted);border:1px solid var(--border);cursor:pointer;border-radius:4px;padding:4px 9px;font-size:11px;transition:all .15s}.pg-btn:hover{border-color:var(--orange);color:var(--orange)}.pg-btn--active{background:var(--orange);color:#fff;border-color:var(--orange);font-weight:600}.pg-btn:disabled{opacity:.4;cursor:default}.pg-info{color:var(--muted);margin-left:6px;font-size:11px}.st-search-inline{background:var(--surface);color:var(--text);border:1px solid var(--border);border-radius:4px;width:130px;margin-left:auto;padding:3px 8px;font-size:11px}.st-tabs{border-bottom:1px solid var(--border);gap:4px;margin-bottom:16px;display:flex}.st-tab{color:var(--muted);cursor:pointer;background:0 0;border:none;border-bottom:2px solid #0000;padding:8px 14px;font-size:12px;transition:all .15s}.st-tab:hover{color:var(--text)}.st-tab--active{color:var(--orange);border-bottom-color:var(--orange);font-weight:600}.agents-layout{grid-template-columns:1fr 320px;align-items:start;gap:14px;display:grid}.agents-table-card{flex:1}.agent-detail-card{position:sticky;top:0}.agent-detail-grid{flex-direction:column;gap:8px;margin-bottom:12px;display:flex}.agent-detail-section{justify-content:space-between;align-items:center;display:flex}.agent-detail-label{color:var(--muted);font-size:11px}.agent-detail-value{font-size:13px;font-weight:600}.agent-section-title{color:var(--orange);text-transform:uppercase;letter-spacing:1px;border-bottom:1px solid var(--border);margin:4px 0;padding-bottom:4px;font-size:10px;font-weight:700}.agent-kpis{gap:12px;margin-bottom:8px;display:flex}.agent-kpi{text-align:center}.agent-kpi-val{color:#fff;font-size:18px;font-weight:700}.agent-kpi-lab{color:var(--muted);font-size:10px}.agent-taux{flex-direction:column;gap:6px;margin-bottom:8px;display:flex}.agent-taux-row{align-items:center;gap:8px;display:flex}.agent-taux-label{color:var(--muted);flex-shrink:0;width:90px;font-size:11px}.agent-durees{flex-direction:column;gap:5px;display:flex}.agent-duree-row{justify-content:space-between;font-size:12px;display:flex}.agent-duree-label{color:var(--muted)}.agent-duree-val{font-weight:600}.pct-bar-wrap{align-items:center;gap:6px;height:14px;display:flex;position:relative}.pct-bar-fill{background:var(--orange);border-radius:4px;min-width:0;max-width:70px;height:8px;transition:width .3s;position:absolute;top:3px;left:0}.pct-bar-label{color:var(--text);white-space:nowrap;margin-left:76px;font-size:11px}.codif-list{flex-direction:column;gap:8px;display:flex}.codif-item-head{justify-content:space-between;margin-bottom:3px;display:flex}.codif-code{font-size:12px;font-weight:600}.codif-pct{color:var(--muted);font-size:11px}.codif-bar-wrap{background:#1e3a5f;border-radius:3px;height:5px}.codif-bar{background:var(--orange);border-radius:3px;height:5px;transition:width .3s}.codif-total{color:var(--muted);text-align:right;font-size:10px}.inline-bar-wrap{align-items:center;gap:6px;display:flex}.inline-bar{border-radius:3px;min-width:2px;max-width:80px;height:6px}.inline-bar-wrap span{font-size:11px}.codif-cascade{align-items:flex-start;gap:16px;display:flex}.cascade-col{flex:1;min-width:0}.cascade-col-header{color:var(--orange);text-transform:uppercase;letter-spacing:1px;border-bottom:1px solid var(--border);margin-bottom:6px;padding:6px 0;font-size:10px;font-weight:700}.cascade-item{cursor:pointer;border:1px solid #0000;border-radius:5px;margin-bottom:4px;padding:8px 10px;transition:all .15s}.cascade-item:hover{border-color:var(--border);background:var(--surface)}.cascade-item--active{border-color:var(--orange);background:#ff6b0014}.cascade-item-name{margin-bottom:3px;font-size:12px;font-weight:600}.cascade-item-stats{justify-content:space-between;margin-bottom:4px;display:flex}.cascade-total{color:var(--text);font-size:11px}.cascade-pct{color:var(--muted);font-size:11px}.cascade-bar{background:#1e3a5f;border-radius:2px;height:4px}.cascade-bar-fill{background:var(--orange);border-radius:2px;height:4px;transition:width .3s}.cascade-items{background:var(--surface);border-radius:4px;margin-top:6px;padding:6px}.cascade-subitem{justify-content:space-between;padding:2px 0;font-size:11px;display:flex}.cascade-subitem-name{color:var(--muted)}.cascade-subitem-pct{color:var(--text);font-weight:600}.cdr-bar{justify-content:space-between;align-items:center;margin-bottom:12px;display:flex}.cdr-total{color:var(--muted);font-size:12px}.cdr-exports{gap:6px;display:flex}.cdr-layout{grid-template-columns:1fr 320px;align-items:start;gap:14px;display:grid}.cdr-detail-card{position:sticky;top:0}.cdr-detail-grid{flex-direction:column;gap:6px;display:flex}.cdr-detail-row{border-bottom:1px solid #111d2b;align-items:flex-start;gap:8px;padding-bottom:5px;display:flex}.cdr-dl{color:var(--muted);flex-shrink:0;width:90px;padding-top:2px;font-size:10px}.cdr-dv{color:var(--text);word-break:break-all;flex:1;font-size:12px}.cdr-detail-section{color:var(--orange);text-transform:uppercase;letter-spacing:1px;padding:8px 0 4px;font-size:10px;font-weight:700}.cdr-recording{color:var(--blue);background:#3498db1a;border:1px solid #3498db33;border-radius:5px;flex-direction:column;gap:3px;padding:8px 10px;font-size:11px;display:flex}.export-rapide{flex-direction:column;gap:14px;display:flex}.export-form{flex-direction:column;gap:10px;display:flex}.export-form-row{align-items:flex-start;gap:12px;display:flex}.export-form-row label{color:var(--muted);flex-shrink:0;width:80px;padding-top:6px;font-size:11px}.export-btns-grid{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:14px;display:grid}.export-btn-card{background:var(--card);border:1px solid var(--border);border-radius:8px;flex-direction:column;align-items:flex-start;gap:8px;padding:18px 16px;transition:border-color .15s;display:flex}.export-btn-card:hover{border-color:var(--orange)}.export-btn-icon{font-size:28px}.export-btn-title{color:#fff;font-size:13px;font-weight:700}.export-btn-sub{color:var(--muted);flex:1;font-size:11px}.trames-layout{grid-template-columns:1fr 380px;align-items:start;gap:14px;display:grid}.colonnes-card{position:sticky;top:0}.colonne-add-form{background:var(--surface);border-radius:5px;flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:8px;padding:10px;display:flex}.mf-overlay{z-index:1000;background:#0009;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.mf-modal{background:var(--card);border:1px solid var(--border);border-radius:10px;flex-direction:column;width:420px;max-width:95vw;max-height:90vh;display:flex}.mf-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:14px 16px;font-size:14px;font-weight:700;display:flex}.mf-close{color:var(--muted);cursor:pointer;background:0 0;border:none;font-size:16px}.mf-body{flex-direction:column;flex:1;gap:12px;padding:16px;display:flex;overflow-y:auto}.mf-footer{border-top:1px solid var(--border);justify-content:flex-end;gap:8px;padding:12px 16px;display:flex}.mf-field{flex-direction:column;gap:5px;display:flex}.mf-field label{color:var(--muted);font-size:11px}.mf-input{background:var(--surface);color:var(--text);border:1px solid var(--border);border-radius:5px;outline:none;width:100%;padding:7px 10px;font-size:12px;transition:border .15s}.mf-input:focus{border-color:var(--orange)}textarea.mf-input{resize:vertical}@media (width<=900px){.dash-row-2,.dash-row-3,.agents-layout,.cdr-layout,.trames-layout{grid-template-columns:1fr}.agent-detail-card,.cdr-detail-card{position:static}}